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Description

The  Extremities and Trauma Sales Representative is responsible for achieving predetermined sales goals and quotas within their team’s assigned territory. Sales Representatives must establish, build, and maintain customer relations through constant communication and in-person appointments. This position is specifically responsible for maintaining expert knowledge of the trauma market and our extremities and trauma product portfolio.  You will consult surgeons in the operating room regarding the use of our implants and instruments. Pre-existing knowledge and experience in the trauma field is preferred but not required.

Essential Duties and Responsibilities:

• Primarily responsible for meeting and exceeding sales objectives for the territory. Represent Arthrex Buffalo, an independent agency authorized to sell Arthrex products by working with surgeons and health care professionals. Arthrex is a global medical device company and leader in new product development and medical education in orthopedics.
• Increase territory results by building and maintaining strong business relationships and by developing and implementing sales strategies.
• Communicate with current and new customer accounts regarding a variety of topics, including product updates, changes to product portfolio and educational programs.
• Implement new sales plans and effective marketing strategies to position the organization competitively and to meet/exceed territory objectives.
• Cross-sell additional products or manage new product introductions as they become available.
• Address any problems that arise at the account.
• Support compliance and the principles of responsibility by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting noncompliance; and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements and company policies and procedures.
• Receive coaching, training or mentoring from sales manager; transfer knowledge to peers as needed.
• Maintain training in sales skills, product features/benefits and other critical business applications.
• Collect competitive data and remain current on industry, customer and competitive trends.
• Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required.
• Ability to lift up to 35 pounds on a regular basis.

The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed, management may assign additional responsibilities as required.

Requirements

Education and Experience:

• Minimum of 3+ years of orthopedic experience; DEX and trauma experience preferred
• Bachelor’s degree
• Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market
• Must be comfortable in open operating room environments
• Knowledge of orthopedic procedures and terminology as it specifically relates to Arthrex
• Knowledge of operating room protocols and procedures
• Ability to learn a high level of technical information, anatomy and indications as it relates to surgery and procedures
• Prior sales experience is a plus

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• MS Office
• Ability to create an effective business plan (30/60/90)
• Commission-driven individual.
• Strong public speaking and communication skills
• Strong sense of urgency
• Ability to work well under pressure
• Self-assurance and competitive drive
• Ability to work independently, make decisions and take responsibility for them.
• Abide by all Compliance and Code of Conduct policies

Machine, Tools, and/or Equipment Skills:

• Current driver’s license
• Access to your own transportation

Description

The Extremities & Trauma Senior Sales Leader primary function includes assisting in sales and providing technical support for Arthrex Extremities & Trauma products.  This includes, but is not limited to, specialty plates and screws for fractures and fusions, intramedullary nailing, external fixation, biologics, and soft tissue repair products. The E&T Sales Leader will be the technical expert for these products within the Agency and will use their knowledge to educate customers, support Agency employee development, and consult with surgeons in the operating room. You will work closely with Arthrex Corporate Sales Managers to help drive national, Regional and Agency sales initiatives to meet and exceed sales quotas by identifying opportunities within the agency territory for which you are responsible.

 Essential Duties and Responsibilities:

• Responsible for leading the team in meeting and exceeding sales objectives for the territory.
• Increase territory results by building and maintaining strong business relationships and by developing and implementing sales strategies.
• Communicate with current and new customer accounts regarding a variety of topics, including product updates, changes to product portfolio and educational programs.
• Implement new sales plans and effective marketing strategies to position the organization competitively and to meet/exceed territory objectives.
• Create and submit team quotas to executive sales leadership, including vice president and agency owner.
• Establish and nurture relationships with residency and fellowship programs to drive product adoption, use and brand awareness.
• Support and assist product managers with anything they need to establish quotas to be submitted to the vice president and agency owner.
• Devise and implement plans and meetings that hold all levels of the team accountable for staying on target with quota achievement.
• Identify new prospects’ needs and develop appropriate written, telephone and face-to-face responses.
• Cross-sell additional products and manage new product introductions as they become available.
• Receive coaching, training or mentoring from director of sales; transfer knowledge to other managers, sales representatives and sales associates as needed.
• Lead by example. Demonstrate proper time and sales initiative use. Constantly analyze sales performance and opportunities for growth.
• Regularly analyze market trends and competitor activities to identify opportunities for growth and differentiation.
• Maintain a strong sense of urgency, multi-tasking skills and the ability to manage responsibilities under strict deadlines.
• Ability to lift up to 35 pounds on a regular basis.

The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed, management may assign additional responsibilities as required.

Requirements

Education and Experience:

• Minimum 5+ years of distal extremities and/or trauma experience
• Bachelor’s degree
• Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market
• Must be comfortable in open operating room environments
• Knowledge of orthopedic procedures and terminology as it specifically relates to Arthrex
• Knowledge of operating room protocols and procedures
• Ability to learn a high level of technical information, anatomy and indications as it relates to surgery and procedures
• Prior sales experience is a plus

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• MS Office
• Strong public speaking and communication skills
• Excellent organizational and time management abilities, effectively managing multiple priorities
• Strong sense of urgency
• Ability to work well under pressure
• Self-assurance and competitive drive
• Ability to work independently, make decisions and take responsibility for them
• Abide by all Compliance and Code of Conduct policies

Machine, Tools, and/or Equipment Skills:

• Current driver’s license
• Access to your own transportation